Department

 

Department




In this post we will learn about Department category

Your Aim

Departments

Your Focus

Sales , Service and parts with service , Parts Only


Let's Start with 1st Option

Sales

  • Sales related
  • Inquiry about any car
  • Car sold
  • Car not available
  • Car in transit
  • Trading
  • Sales paperwork
  • Sales Billing
  • Working time of Sales department

Service

  • Service related
  • Fully booked
  • Pricing of service
  • Key fob
  • Key cutting
  • Tire installation
  • Service billing
  • Service paperwork
  • Working time of Service department
  • Warranty coverage
  • Parts + Service related

Parts

  • Parts related
  • Discuss about tires only ( no discuss about service)
  • Price of any part

Other

  • Personal discussion
  • General conversation
  • Plates related
  • Body shop
  • Collisions center
  • Car Wash

Call never connected to a live Qualified Agent/ Not Handled

Check Inbound

Unfamiliar Language

Choose this option if the call is in a language you are not knowledgeable about and are not qualified to examine.
This choice is not acceptable for calls with no spoken words.
Note: Humanatic only offers 5 languages. If calls are from any other language than those 5 and you are familiar with that language, then select Unfamiliar Language, otherwise, they will ban your account.

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