Rent Buzz: Reason not booked

The purpose of the category Rent Buzz: Reason not booked is to determine why an appointment was not booked on a call.

this category have 8 options

1: Price

• not agree on price
• need low budget

2: Move in Time Not Available

• No availability on customer move time

3: Desired unit Not Available

• all desired related to unit

4: Pets not accepted

• pet's not allowed

5: Still thinking/ Either side promised to follow up

• follow up needed before Decision
• like not ready yet
• I will check around and call you back
• I will tell you later/ any reason

6: Property Inquiry But no reason Given

• Inquiry of property but No appointment discuss

7: Other Reason Not Booked

• appointment not booked for any other reason than previously described.
• did not represent an appointment opportunity.
• apartment doesn’t accept children or pets.
• if the call is not about leasing an apartment.
• if the caller is a current resident.
• call is for maintenance.
• general question unrelated to an apartment.
• only asks about hours of operation.
• call disconnects before any contact information is shared.
• left on hold.
• reached voicemail.
• Not handled unqualified employee/agent.

8: Correction This Appointment is actually Booked

• select this if appointment is booked.

Unfamiliar Language

Choose this option if the call is in a language you are not knowledgeable about and are not qualified to examine.
This choice is not acceptable for calls with no spoken words.
Note Humanatic only offers 5 languages. If calls are from any other language than those 5 and you are familiar with that language, then select Unfamiliar Language, otherwise, they will ban your account.