Rent Buzz: Reason not booked
The purpose of the category Rent Buzz: Reason not booked is to determine why an appointment was not booked on a call.
this category have 8 options
1: Price
- not agree on price
- need low budget
2: Move in Time Not Available
- No availability on customer move time
3: Desired unit Not Available
- all desired related to unit
4: Pets not accepted
- pet's not allowed
5: Still thinking/ Either side promised to follow up
- follow up needed before Decision
- like not ready yet
- I will check around and call you back
- I will tell you later/ any reason
6: Property Inquiry But no reason Given
- Inquiry of property but No appointment discuss
7: Other Reason Not Booked
- appointment not booked for any other reason than previously described.
- did not represent an appointment opportunity.
- apartment doesn’t accept children or pets.
- if the call is not about leasing an apartment.
- if the caller is a current resident.
- call is for maintenance.
- general question unrelated to an apartment.
- only asks about hours of operation.
- call disconnects before any contact information is shared.
- left on hold.
- reached voicemail.
- Not handled unqualified employee/agent.
8: Correction This Appointment is actually Booked
- select this if appointment is booked.
Unfamiliar Language
Choose this option if the call is in a language you are not knowledgeable about and are not qualified to examine.This choice is not acceptable for calls with no spoken words.
Note Humanatic only offers 5 languages. If calls are from any other language than those 5 and you are familiar with that language, then select Unfamiliar Language, otherwise, they will ban your account.#humanatic #RentBuzzReasonNotBooked #onlinework #workfromhome #callcenter #callcenterjob
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